Solar Operations Specialist

We are seeking a motivated, self-starter with excellent time-management skills, who excels in a fast-paced environment, and enjoys contributing to a team focused on delivering quality solar solutions. 

Roles & Responsibilities:

• Coordinate and schedule inspections with town inspectors.
• Be present to meet with inspectors during inspections.
• Build and maintain positive relationships with municipalities and relevant organizations.
• Run permits and post required documentation at job sites.
• Commission solar equipment
• Communicate permit status with customers, the office team, and the sales team.
• Run equipment as needed to various job sites.
• Conduct general technical research to support operations.
• Assist with building solar arrays and performing Enphase activations.
• Develop processes to improve efficiencies
• In office commercial and residential system troubleshooting
• Create and assign service tasks to field service technicians
• Additional duties as assigned.-

 Qualifications & Experience:

• Experience with building departments is preferred.
• Strong interpersonal and communication skills (written and verbal).
• Excellent organizational, time management, and prioritization abilities.
• High attention to detail and thoroughness in all tasks.
• Experience in solar and/or electrical is a plus but not required.
• Minimum of 2 years of office experience.
• Proficiency with Microsoft Office Suite, SiteCapture, and Salesforce
• Valid driver’s license required.
• Access to a company vehicle provided.
• This position requires the candidate to work both in the office and in the field as needed.
• This role involves interacting with customers, business partners, and town officials requiring a candidate who can consistently represent the company in a professional manner.

Reports to the VP of Operations

Responsibilities:

• Coordinate service calls for solar arrays
• Troubleshoot client issues and research solutions as needed
• Provide exceptional customer service
• Maintain inventory in our warehouse
• Assist with warranty-related calls
• Prepare materials for all upcoming projects so installation crew has exactly what they need
• Assist Operations Manager with day-to-day tasks to keep installations running smoothly
• Perform other related tasks as requested by leadership

Requirements:

• Proficiency in spreadsheet software like Excel or Sheets, as well as basic computer skills
• Customer service-minded; ensure customer satisfaction. Comfortable talking with clients in their own homes.
• Impeccable organizational skills
• Driven and proactive. Ability to research & learn whatever is needed without being asked.
• Friendly, strong communication skills
• Positive, can-do attitude
• Team player
• Must have a valid driver’s license w/ clean driving record
• Minimum of a high school diploma or GED. Bachelor’s Degree preferred but not required
• Must be able to lift 50-70 lbs
• Required work authorization: United States

Full time position

Reports to: Operations Manager

To apply, please email cover letter and resume to hr@mygenerationenergy.com.  Or complete the form below.